Customer Service Certificate Series- Track B
Wednesday, October 27, 2021
1:00 PM - 4:00 PM
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*THIS IS A VIRTUAL EVENT. MORE INFORMATION ON HOW TO LOGIN TO THE EVEN WILL BE SENT OUT A WEEK BEFORE THE EVENT DATE*
Where would we be without our customers? They are not a given! Do you really know who they are and what they want? In this interactive session, participants explore the value of superior customer service and how to create a service culture in the workplace. Service excellence concepts are introduced and practiced helping participants identify, respect and delight both internal and external customers while managing expectations.
Join us for a 4 part Certificate Series on Wednesdays from 1 PM to 4 PM: